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Web Support Associate

Web Support Associate
Location: New Hudson, MI
Duration: 1 year
Job Description:
- Processing health care provider requests for access to Provider Secured Services at client web site
- Working independently with minimum supervision, responds to telephone calls, emails and other requests for support from internal and external customers, stakeholders and business partners.
- Identifies, researches, analyzes and documents prior to provisioning access.
- Has technical knowledge of commonly-used concepts, practices, and procedures within the health care field.
- Must be analytical thinker that can evaluate errors and determine where in the processes the errors occurred.
- Other duties as assigned


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